Communication overhead

Ask some what’s the key factor for success and they’ll say team. Ask others what’s the key factor for success and they’ll say code. In many circumstances, many problems can be solved by shipping code. Revenue down? Ship! Morale down? … Continued

Storytelling versus Bullet Points

There’s a tension between two modes of communication – comms by storytelling and comms by bullet point. They each have pros and cons. In this post, I’ll summarize the differences. There is no verdict. The bullet point Some speak in … Continued

Data Civilians

Data Civilians. Monica Rigoti used that terrific term in a New York Times Big Data piece. And the term resonated. It’s common to think of Big Data in much the same ways as nuclear research. Everybody wants the bomb. Yet, … Continued